Refund policy

We want you to be happy with your Slipstream purchase.

CHANGE OF MIND

If you change your mind about your purchase, you have the right to cancel your order within 14 days of receiving your goods.

If you wish to cancel, please contact us at info@slipstreamworld.com within 14 days of receiving your order. You then have a further 14 days to return the item to us.

Items should be returned in a condition suitable for resale. You may handle the item as you would in a shop, but we may take account of any reduction in value caused by handling beyond what is reasonably necessary to inspect the item.

Unless the item is faulty or incorrect, you are responsible for the cost of returning an unwanted item.

Once we receive your returned item, we will process your refund within 14 days. Refunds will normally be made using the original payment method.

Where you cancel an order under your statutory cancellation rights, we will refund the cost of standard delivery. Additional costs for a more expensive delivery option are not refundable.

FAULTY OR INCORRECT ITEMS

If your item arrives faulty, damaged or is not as described, please contact us at info@slipstreamworld.com as soon as possible.

Your statutory consumer rights are not affected by this policy. Goods must be as described, of satisfactory quality and fit for purpose. 

We will work with you to arrange an appropriate remedy, which may include a repair, replacement or refund depending on the circumstances.

Contact: info@slipstreamworld.com